Sync Job Board

The Contract Loan Sales Officer will be responsible for acquiring new customers, securing partnerships, marketing Sync Finance's loan products, generating quality leads, and facilitating loan applications to drive business growth while ensuring compliance with the company's lending policies. 2. Key Responsibilities · Identify and acquire prospective borrowers through field marketing, referrals, networking, and other sales channels. · Promote the company's loan products and explain loan terms, eligibility criteria, and repayment obligations. · Generate qualified leads and achieve assigned sales and loan disbursement targets. · Collect and verify customer information and required loan application documents. · Conduct preliminary borrower assessments and submit complete applications for credit review. · Follow up on loan applications and maintain good customer relationships. · Monitor repayment commitments and support follow-up on overdue loans. · Submit regular sales reports and maintain accurate customer records. · Comply with company policies, KYC requirements, and applicable lending regulations.

ABOUT THE ROLE As the Head, Loan Sales, the main objective is to lead the development and execution of Sync Finance’s loan sales strategy while driving sustainable loan portfolio growth, customer acquisition, revenue and profitability. The role will be responsible for identifying and converting lending opportunities, expanding the customer base, building high-performing sales channels and teams, and ensuring that loan sales activities translate into measurable business and financial outcomes. Your typical responsibilities include: · Lead the development, implementation and periodic review of the Company’s loan sales strategy and sales plan. · Develop and execute effective loan acquisition strategies across relevant customer segments, including individuals, MSMEs and other priority sectors. · Drive sustainable growth in loan disbursements and portfolio size in line with the Company’s business objectives, risk appetite and profitability targets. · Identify new customer segments, markets, products, partnerships, distribution channels and other opportunities for loan acquisition. · Develop and maintain a strong pipeline of qualified lending prospects and business opportunities. · Lead the end-to-end loan sales process from lead generation, customer acquisition and application through credit assessment, approval, conversion and disbursement. · Build and maintain strong relationships with existing and prospective customers, partners, agents and other key stakeholders. · Develop and execute strategies to improve lead generation, customer acquisition, loan conversion, utilization, retention and repeat borrowing. · Drive the achievement of monthly, quarterly and annual loan sales and disbursement targets. · Monitor sales performance, pipeline conversion, disbursement volumes, portfolio growth, revenue and other key sales metrics. · Develop and implement effective sales campaigns, acquisition initiatives and customer engagement strategies to maximize loan sales. · Work closely with Credit and Risk teams to ensure timely and appropriate assessment and approval of loan applications. · Ensure the sales team maintains a healthy pipeline of qualified customers and follows up effectively throughout the loan application process. · Identify and address bottlenecks affecting loan conversion, turnaround time and disbursement. · Develop strategies to improve customer experience throughout the loan acquisition and onboarding journey. · Work closely with Collections, Operations, Finance, Product, Technology, Credit, Risk and Business teams to improve loan portfolio performance and customer outcomes. · Provide market, competitor and customer insights to support the development of relevant loan products, pricing strategies and sales propositions. · Identify opportunities for cross-selling, upselling and repeat lending to existing customers. · Develop and maintain strategic partnerships and alternative distribution channels to expand loan acquisition and market reach. · Develop and monitor sales budgets, forecasts and performance plans. · Provide regular analysis and reports on loan sales, pipeline, conversion rates, disbursement, portfolio growth and sales productivity. · Identify opportunities to improve sales processes, automation, digitization and operational efficiency. · Ensure loan sales activities are conducted in line with approved policies, credit guidelines, risk appetite and applicable regulatory requirements. · Work with Credit and Risk teams to promote responsible lending and maintain the quality of originated loans. · Monitor the quality of loans originated by the sales team and identify trends that may impact portfolio performance. · Develop strategies to improve sales productivity while balancing loan growth, portfolio quality and profitability. · Track and report progress against agreed sales and business development objectives. · Prepare periodic management reports on loan sales performance, customer acquisition, disbursement and portfolio growth. · Provide timely resolution and escalation of customer, sales and lending issues. · Lead, coach, develop and motivate the Loan Sales team to achieve commercial, customer acquisition and portfolio growth objectives. · Establish clear sales targets, KPIs and performance expectations for the Loan Sales team. · Build a high-performance sales culture focused on accountability, customer experience, compliance and results. HEAD, LOAN SALES SKILLS AND QUALIFICATIONS A successful candidate for the role must possess strong commercial, sales and leadership capabilities, with the ability to translate loan sales strategies into measurable customer acquisition, disbursement and portfolio growth. The preferred candidate should have strong knowledge of lending and financial services, alongside the ability to lead high-performing sales teams and build sustainable customer and business relationships. Some of the most important skills and qualifications include: · Strong sales leadership and commercial acumen. · Strong understanding of lending and financial services business models. · Strong loan sales and business development skills. · Proven ability to drive customer acquisition and loan disbursement. · Strong leadership and people-management skills. · Good understanding of credit assessment and lending processes. · Good knowledge of loan portfolio management and credit economics. · Strong customer relationship management skills. · Strong analytical and data-driven approach. · Excellent sales planning, forecasting and performance management skills. · Excellent problem-solving and decision-making skills. · Strong stakeholder management and relationship-building skills. · Ability to identify, profile, qualify and convert viable lending opportunities. · Ability to develop and manage strategic partnerships and alternative sales channels. · Strong project and sales initiative management skills. · Ability to work effectively across multiple functions and teams. · Excellent written and verbal communication skills. · Strong negotiation, influencing and closing skills. · Excellent presentation and reporting skills. · Ability to prioritize and manage multiple sales initiatives. · High level of ownership, accountability and execution focus. · Innovative, proactive and results-oriented. · Strong team player. · Strong attention to detail.

The Internal Control Officer is responsible for developing, implementing, and monitoring internal control systems to ensure integrity in financial reporting, compliance with regulatory requirements (especially those of the Central Bank of Nigeria - CBN), and effective risk management across the company. The role involves working closely with all departments to identify risks, enforce control measures, and promote a strong control culture across the organization. Key Responsibilities: Control Environment & Risk Assessment: ● Maintain an effective internal control framework across business units in line with risk appetite and regulatory expectations. ● Conduct enterprise-wide risk assessments and develop risk-based audit and control plans. ● Identify potential areas of compliance vulnerability and risks; develop/implement corrective action plans. Audit & Monitoring: ● Conduct periodic and ad-hoc internal reviews, audits, and investigations to evaluate the adequacy of internal controls. ● Perform walkthroughs and test controls over financial reporting, lending processes, cash handling, and operational workflows. ● Verify adherence to policies, procedures, and CBN guidelines across all departments (Finance, Operations, Credit, HR, etc.). Compliance & Regulation: ● Ensure the organization complies with CBN Internal Control Requirements for Other Financial Institutions (OFIs), including capital adequacy, SLR, KYC, AML/CFT, and reporting obligations. ● Maintain up-to-date knowledge of regulatory developments and integrate them into control activities. Reporting & Documentation: ● Prepare detailed internal control reports with findings, risk ratings, and actionable recommendations for senior management and the Audit Committee. ● Maintain logs of control breaches, remediation efforts, and follow-ups. ● Document internal control policies, procedures, and control self-assessment templates. Training & Advisory: ● Provide training to employees on internal controls, fraud awareness, regulatory compliance, and ethical standards. ● Serve as a consultant to departmental heads in designing controls into new systems and processes.

As an Operations Officer in a finance company, you are to ensure the smooth, compliant, and efficient daily functioning of financial transactions. You are to manage tasks like transaction processing, reconciliation, regulatory compliance, risk control, and administrative support, typically reporting to senior management to optimize efficiency. Key Responsibilities Required Skills and Qualifications

As the Head, Business Development, the main objective is to identify opportunities for business growth and create marketing strategies based on these opportunities in order to meet and exceed financial target parameters and overall revenue goals. Your typical responsibilities include: • Manage a team of Business Development Officers • Develop a prospect list for effective lead generation and engagement. • Daily sales engagements to ensure client conversion, patronage and retention. • Working with staff to identify market segments, develop and implement market strategies and new opportunities • Ensure that the company meets sales and revenue targets • Provide first line charge of client issues resolution, enquiries and complaints • Provide detailed periodic reporting regarding sales engagements, conversion and overall performance. • Provide market insight relevant to inform curated products which address specific client expectations and pain points. Head, Business Development skills and qualifications A successful candidate for the business development role must possess strong leadership skills with the capacity to inspire, mentor and lead high performing teams. The preferred candidate should possess the required organisational skill set to handle his/her required job duties. Some of the most important skills and qualifications include: • Strong leadership qualities • Strong Relationship Management & interpersonal skills. • Ability to effectively profile and identify potent and viable sales leads • Creativity and problem-solving skills • Excellent written and verbal communication skills • Analytical and detail-oriented • Strong negotiation and selling skills • Instinctive and motivated. • Advanced time management and organizational skills • Ability to prioritize and multitask • Excellent analytical and reporting skills • Team player Education/ Work Experience Requirements • Bachelor’s degree in marketing, business administration, accounting, finance or any another related field. • A Masters degree and/or any other professional certification will be an added advantage • Evidence of completion / exemption of/from NYSC. • Relevant experience in sales roles.

Key Responsibilities • Identify and generate new business leads for loan products (personal, business) • Meet and exceed monthly/quarterly sales targets • Build and maintain strong relationships with clients and referral partners • Evaluate customer financial profiles to recommend suitable loan products • Follow up on leads and maintain an active sales pipeline (CRM updates) • Collaborate with underwriting/credit teams to ensure smooth loan processing • Stay current on market trends, interest rates, and competitor offerings • Ensure compliance with lending regulations and company policies

Job Summary: The Credit Analyst is responsible for evaluating the creditworthiness of individuals and businesses applying for credit facilities, analyzing financial and non-financial information, and recommending appropriate credit decisions in line with the company’s credit risk appetite and CBN guidelines. The role is central to maintaining a healthy loan portfolio, supporting business growth, and mitigating credit risk. Key Responsibilities: Loan Appraisal & Analysis: • Perform detailed credit assessments of loan applications including working capital loans, LPO financing, invoice discounting, and distribution finance. • Analyze financial statements, bank statements, cash flows, and debt-service capacity of applicants. • Evaluate collateral adequacy, credit history, business performance, industry risk, and macroeconomic trends. Risk Assessment & Decision Support: • Assign internal credit risk ratings and recommend credit limits and appropriate loan terms based on risk exposure. • Prepare high-quality credit reports and memos for review by the Credit Committee. • Identify potential credit red flags and apply early warning indicators to detect problem accounts. Compliance & Documentation: • Ensure compliance with internal credit policy, credit risk acceptance criteria, and CBN prudential guidelines (especially around classification, provisioning, and credit concentration limits). • Verify all necessary documentation for loan processing, including board resolutions, invoices, financials, CAC documents, etc. • Support post-disbursement documentation tracking and loan file management. Monitoring & Portfolio Management: • Monitor and track the performance of disbursed facilities through regular follow-ups, site visits, and account reviews. • Participate in portfolio segmentation, stress testing, and monthly loan performance reports. • Identify and escalate watch-list accounts and recommend remedial strategies or restructuring where appropriate. Qualifications & Competencies: • B.Sc./HND in Finance, Accounting, Economics, or related field. • Minimum of 2–4 years relevant experience in credit analysis or risk management within a financial institution. • Strong financial modelling, credit scoring, and analytical skills. • Familiarity with CBN prudential guidelines and the Nigerian credit environment. • Detail-oriented, good judgment, and strong report-writing skills. • Proficient in Microsoft Excel, credit evaluation tools, and loan management software.

Description o The Head, Risk Management shall oversee the Enterprise-wide Risk Management (ERM) strategy and framework that effectively translates the risk appetite framework into informed decision-making practices, supporting the organization's business and strategic objectives as well as providing oversight on the internal control activities of the organization. Key Responsibilities o Articulate the Enterprise-wide Risk Management (ERM) strategy and framework. o Update risk management products including credit risk rating models, enhancement of current processes as applicable, and update of internal policies and procedures. o Perform stress testing of the organization's credit, market, and liquidity positions quarterly for the Group's management and the Board. o Provide periodic reports to the group's stakeholders including the Board and the Board Risk Committee (BRC). o Provide required reports to regulators and external stakeholders such as CBN & NDIC. o Ensure timely submission of all regulatory returns and ensure seamless relationship with regulators. o Prepare the Internal Capital Adequacy Assessment Process (ICAAP) document on an annual basis for the CBN in line with the CBN guidelines. o Review transactions in the group to ensure that transactions are executed in line with the group's policies. o CBN/NDIC joint risk assets assessment examination and response to the supervisory reports with corrective action plans. o Perform environmental scanning on information relating to the Company's assets, directors, etc., and communicate to stakeholders. o Ensure that the Business Continuity and Disaster Recovery Plans are documented and tested. o Ensure timely and up-to-date renewals of the risk management policies. o Make presentations to the Board on risks and risk mitigants. o Supervise the implementation of Risk and Control Self-Assessment (RCSA) workshops. Ensure the sessions are held annually and monthly Risk Champion meetings are conducted.

As the Business Development Officer, the main objective is to identify opportunities for business growth and create marketing strategies based on these opportunities in order to meet and exceed financial target parameters and overall revenue goals. Your typical responsibilities include: • Develop a prospect list for effective lead generation and engagement. • Daily sales engagements to ensure client conversion, patronage and retention. • Identify market segments, develop and implement market strategies and new opportunities • Ensure that the company meets sales and revenue targets • Provide first line charge of client issues resolution, enquiries and complaints • Provide detailed periodic reporting regarding sales engagements, conversion. • Provide market insight relevant to inform curated products which address specific client expectations and pain points.